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FAQs

 

What is BadgerLink?


BadgerLink is Wisconsin’s online library which provides access to licensed content such as magazines, newspapers, scholarly articles, videos, images, and music. Want to know more?

 

Who can use BadgerLink?


BadgerLink is available to ALL Wisconsin residents. If you are a Wisconsin resident and are unable to access our resources, please Contact Us.

 

Where can I access BadgerLink from?


Automatic access is available from Wisconsin schools, libraries, and some homes. You can also log in to BadgerLink with your Wisconsin Library card from any location.

 

I don’t live in Wisconsin. Can I use BadgerLink?


No. The BadgerLink contracts stipulate that access is given only to Wisconsin residents.  

 

How does accessing BadgerLink work?


BadgerLink tries to identify you as a Wisconsin resident by looking at your computer Internet Protocol (IP) address and maintains an anonymous list of (over 6.5 million!) Wisconsin-only IP addresses. If our system is unable to identify you as being in Wisconsin you can log in using your library card number or Contact Us to request to have your IP address added to our system. 

 

The website isn't recognizing my library card. What's wrong?


Please clear your browser's cache and cookies and enter your barcode again - leaving out any spaces that may appear on the card.

 

Is someone available to help me search BadgerLink resources?


Yes. Ask a Librarian!

A librarian will respond to your email in the order it was received, during our business hours (7:45 a.m. to 5:00 p.m., Monday through Friday.) You can also find searching tips on our Videos, Webinars and Documentation page.

 

How are the BadgerLink resources selected?


Content is selected through a Request for Proposal (RFP) process governed by Department of Administration (DOA) guidelines. Want to know more? Visit our Resource Selection page.

 

How can I keep updated on all things BadgerLink?


 

Why should I use BadgerLink instead of Google?


BadgerLink provides access to essential lifelong learning materials not available through Google or other public search engines. These materials have been selected so that only quality information from recognized publishers or sources are available. When you search BadgerLink, you can be confident that the responses are reliable and current.